Due to the customized nature of all of the products we produce at Precious Art Corner, we cannot offer returns. Your
artwork is designed with care and is entirely personal to you and your pet.


When Product Is Received


If you received the wrong product, we will of course replace it without question. Please let us know within 48 hours of receiving your order in this case. 
If you have placed an order recently and have changed your mind, you cannot cancel your order. The reason for this is that our artists often begin work as soon as you have placed your order. In some rare cases, we can cancel and refund an order only when the artists have not yet started creating your artwork. Please email us to enquire.

Good Photo Produces Good Artwork


Please be aware that when we create your artwork, we use the photo you uploaded with your order. If you do not
follow our Photo Guide, we cannot offer any solution. It's your responsibility to submit a high quality photo that
adheres to our submission guidelines. Low quality photos will result in low quality artwork. We do allow for notes
to be added to orders in case you have anything to let us know about. However, we can't guarantee that special
requests will be adhered to - for example we cannot edit a photo to close or open a mouth, add a smile etc.

Please note that all examples on site were made from high quality, high resolution photos. Blurry, low quality
photos will not allow our design team to produce the high quality finish you see on site.