Frequently Asked Questions
Do you do pets other than Dogs & Cats?
Yes. We create portraits for any pets you have. Other than animals, we create human portrait as well.
Can I review my art before 3 weeks?
Yes, you can if you request. We can send you a draft in 2 weeks time before we send you the final artwork. It will be minor change such as adding words or changing the color of the background.
Can I get a refund?
Due to the nature of the drawing process, it involves constant hard work within a dedicated period of time. Unfortunately we do not offer refund. In some rare cases, we can cancel and refund an order only when the artists have not yet started creating your artwork. Please email us to enquire.
What size options for a drawing?
Currently we only offer a A4 size high quality drawing. A4 210mm x 297mm. We will increase the size of the portrait if there is demand in the fututre.
Can I receive the portrait without a word?
Yes! We appreciate modern and simple design. If you prefer to have
the portrait designed without your pet's name, please write "NO NAME" in the name.
How do I receive my drawing?
The drawing will be created digitally with Ipad-Pro. You can receive it in the format you want. It can be PNG, PDF and JPEG format so that you can do canvas print on any items you like.
How it works?
Choose your favorite photo with a good resolution. (Between 300KB - 5MB)
Make sure your photo follows our Photo Guide.
Choose the style you like. We have 5 styles: Basic Greyscale, Basic Color, Premium Color, Premium Cartoon and Basic Cartoon. Each style has different time frame to produce it. Add to cart and place your order.
Send us an email with a word or a few words which you would like to add in the portrait. The words can be meaningful to you or best describe your subject. Attach selected photo/ image to the email and send it to firstname.lastname@example.org
We will create your personalized portrait with care and attention.
You will receive your final drawings by email in 3 weeks time.
We allow one amendment if you want any addition to the drawing we have produced after 3 weeks.
Please write us a testimonial if you are satisfied with the drawing.
100% Satisfaction Guarantee
You are fully protected by our 100% Satisfaction-Guarantee. If you don't get your drawing by 3 weeks, just let us know and we'll send you a prompt refund.
© 2020, Precious Art Corner